The youngest dispatcher at Alfredo Towing Services answered the phone when it rang. It was the owner of a ski jet rental business in Tampa. Turns out, he had a pair of Yamaha ski jets that had broken down and needed to be taken to the dealership for repairs.
He urgently needed help, as every minute without those machines meant lost revenue. We assured him not to worry, assuring him that we would deliver them as quickly as possible. So, the dispatcher quickly assigned the job to Alejandro, who set off almost immediately.
When we arrived, we found the owner of the rental business quite worried. There were customers waiting to enjoy a day on the water, but the malfunctioning ski jets were ruining their plans.
Using his ski jet towing skills, Alejandro loaded the damaged Yamahas onto our Flatbed. The business owner was grateful and asked how long it would take to get the ski jets to the dealership. We assured him not to worry, emphasizing that we would make sure to deliver them as quickly as possible.
During the journey to the dealership, Alejandro took the opportunity to talk to the owner about the company’s towing service and how we were available throughout the area, including Tampa, Plant City, Brandon, and Wesley Chapel. He explained that the company takes pride in having a quick response time, guaranteeing arrival in 30 minutes or less.
In less than an hour, we delivered the Yamaha ski jet to the dealership, and the rental business owner thanked us sincerely. He said he would definitely rely on our services again to transport back the two repaired ski jets. Three days later, we answered his call once again, this time for the return of his two fixed ski jets.
This experience not only helped solve our customer’s problem but also gave us the opportunity to showcase the efficiency and reliability of Alfredo Towing Services in the ski jet towing business throughout the area.